It's been nearly two months since some Rush Card users have been unable to access their funds after a systems upgrade gone wrong [click here if you missed that].
In a new interview Russell calls situation devastating for him…
Russell tell Hip Hop DX
“It was one of the most devastating times in my adult life. I know how hard people work to get money. I know how damaging it could be if people were not able to get to their money… I’m deeply sorry. I don’t know what else to do about it but try to make good on it and try to make the people that were damaged whole. That’s all I can do.”Russell also left a new message to Rush Card users on Facebook
Meanwhile there are still customers complaining about not having access to their cards.